FAQs

Yes. We offer multiple branding options including laser engraving, screen printing, and custom-printed labels. The minimum order quantity for logo customization is 500 units. We provide digital proofs for your approval before production begins. Simply send us your vector files (AI, SVG, EPS) and we'll handle the rest.

The tumbler/bottle body: Yes, it is top-rack dishwasher safe. However, we strongly recommend hand washing with mild soap and warm water to preserve the premium coating and keep it looking brand new.

The electronic base (speaker or lantern): Absolutely not. Please make sure to unscrew and remove the electronic base before washing the bottle. The speaker and lantern bases should never be put in the dishwasher or submerged in water under any circumstances.

Simply wipe it with asoft, lint-free clothslightly dampened with water. Before wiping, make sure theType-C rubber charging port coveris firmly sealed. Allow it toair-dry completelybefore recharging.

IPX6 means the electronic base ishighly splash-proof and rain-resistant. It can easily handle heavy sweat, heavy rain, or splashes from the poolside. However, it isnot designed for full submersionin water. If it accidentally falls into deep water, retrieve it immediately and dry it off with a soft cloth.

All of our multi-functional gear charges via the included universal Type-C charging cable (full charge takes approximately 1.5 to 2 hours).

Speaker Tumbler: Provides up to 6–8 hours of continuous playback (depending on volume level).

LED Lantern Bottle: Provides up to 12 hours of illumination in high-brightness mode, and over 20 hours in soft ambient mode.

2-in-1 Speaker Lantern: Provides 8–12 hours of combined music and light usage, depending on your settings.

Yes! Our Bluetooth speakers supportTWS (True Wireless Stereo) pairing. If you purchase two speaker units, you can sync them to the same device and enjoy an immersive360° surround soundexperience.

Not at all. Thanks to our premiumdouble-wall vacuum insulation, the exterior of the bottle stays completely dry and comfortable to hold – no matter how cold or hot your drink is inside.

Yes, we designed them with commuters in mind! Both the20oz Speaker Tumblerand the20oz LED Lantern Bottlefeature atapered base designthat fits securely into most standard car, boat, and gym equipment cup holders.

We stand behind our gear with confidence. We offer a1-year limited warrantycovering all manufacturing defects for both the stainless steel tumbler body and the electronic components (speaker/LED base).

Yes, we ship to most countries worldwide. International shipping times and rates vary by destination.

We offer a 30-day return policy for Smart Flask. If you're not satisfied with your purchase, you can return it within 30 days for a full refund.